recurring issue Report

Description of recurring issue report details.

Issue ID Title/Summery Description Status Priority Assigned To Reported By Date Reported Last Updated Frequency Category/Type Tags/Labels Resolution Notes Root Cause Comments/Notes Attachments Related Tickets Trend Analysis
1 001 Software Bug - UI Crashes Users are experiencing crashes when interacting with the UI. In Progress High Support Team A Mary Wilson 2024-01-24 6:00 PM 2024-01-24 7:40 PM One-time Software Bug, UI, Crash Debugging code, escalated to development team Memory leak Please expedite resolution due to impact on user experience. No 002 003 Regular occurrence during peak usage hours.
2 002 Database Connection Failure Application unable to establish connection with the database server. Waiting for User Input Medium Support Team B John Doe 2024-02-05 9:15 AM 2024-02-05 10:30 AM Intermittent Database Connection, Database, Failure Checking database configuration Network issue User needs to provide database credentials for troubleshooting. No 003 004 Isolated incidents reported sporadically.
3 003 Network Latency Users are experiencing slow response times due to network latency. Resolved Low Support Team C Emily Johnson 2024-02-10 3:45 PM 2024-02-10 4:30 PM Recurring Network Latency, Network Rebooted router, issue resolved Network congestion No further action required. No 004 005 Trend analysis indicates occasional spikes in network latency.
4 004 Hardware Failure - Server Crash The server crashed unexpectedly, affecting system availability. In Progress High Support Team A Michael Smith 2024-02-15 8:00 AM 2024-02-15 9:30 AM One-time Hardware Failure, Server, Crash Diagnosing hardware components Power supply failure Immediate action required to restore service. No 005 006 No discernible trend identified.